FAQs
Have a question? Find our most commonly asked questions below.
What services does Performance Health NY offer?
Performance Health NY offers various healthcare services, including chiropractic care, physical therapy, acupuncture, and massage therapy. We also specialize in sports rehabilitation, orthopedics, and pain management.
How can I schedule an appointment?
You can schedule an appointment by calling our office directly or using our website’s online booking system. Select the service you need and choose a convenient time.
Do you accept insurance?
Yes, Performance Health NY accepts most major insurance plans. We recommend contacting our office to verify your specific insurance is accepted and to discuss any potential out-of-pocket costs.
What should I bring to my first appointment?
For your first appointment, please bring a valid ID, your insurance card, and any relevant medical records or imaging related to your condition. If you are on any medications, please bring a list of them.
What should I expect during my first visit?
You will undergo a comprehensive evaluation to assess your condition during your first visit. This may include a physical examination, medical history review, and possibly diagnostic tests. Based on the findings, a personalized treatment plan will be developed.
How long does a typical session last?
The length of the session will depend on the type of treatment you are receiving. Generally, sessions last 30 minutes to an hour. Your healthcare provider will give you a specific timeframe based on your treatment plan.
Do I need a referral from my primary care doctor?
While referrals are not always required, some insurance plans may need a referral for coverage. It’s best to check with your insurance provider or contact our office for assistance.
What is your cancellation policy?
We understand that schedules sometimes change. If you need to cancel or reschedule your appointment, please provide at least 24 hours notice to avoid a cancellation fee.
Are your services suitable for all ages?
Yes, our services are tailored to meet the needs of patients of all ages, from children to seniors. Our team is experienced in providing care for various age-related conditions and injuries.
Where are you located, and what are your hours of operation?
Performance Health NY has multiple locations throughout the region. Please visit our website or contact us directly for the location nearest to you. Our hours of operation vary by location, but we typically offer appointments Monday through Friday, with some places offering weekend availability.