Frequently Asked Questions
Do you accept my insurance?
Thank you for your interest in Performance Health. We work with patients who have out-of-network insurance benefits. Once we have your information, we will pre-qualify your insurance for all out-of-network benefits, deductibles and co-insurance rates.
Are your massages the same as at a spa?
Our massage therapists are trained corrective manual therapists who excel in providing relief to our patients through soft/deep/sports massage. These techniques help alleviate pain, fatigue, and increase blood flow, which will decrease muscle stiffness and tightness.
Does your practice only treat athletes?
No, not at all! In fact, most of Performance Health’s patients are non-athletes who come in with orthopedic conditions. We do specialize in athletic care, but Performance Health’s patients range from professional athletes to weekend warriors, to patients with general symptoms, such as back pain.
How long is each session?
Most sessions last between 30 and 60 minutes, depending on your individualized plan of care.
Do you accept Medicare?
At the present time, Performance Health does not participate with Medicare.
What should I bring for my first appointment?
Please bring photo identification (acceptable forms of ID include driver’s license, school ID, or valid state ID), your insurance card, and completed patient forms from our website. Patient forms can also be provided and filled out at our office.
What should I wear to my appointment(s)?
Please wear comfortable clothing (e.g. workout attire) that allows us to treat the body part we are examining.
What is your cancellation policy?
If you are unable to attend your appointment as scheduled, please call 24 hours or one business day prior to your appointment in order to avoid a late cancellation/no show charge.